About Interstate Hotels & Resorts
As one of the largest independent, third-party hotel management companies in the world, we have developed a winning strategy of combining the economies of our size with dexterity and precision in executing the right resources, proprietary systems and programs to operate hotels efficiently and profitably. This strategy consistently produces strong results for hotel owners, making the company the manager of choice for many REITs, joint ventures, institutional real estate owners, non-institutional ownership groups and privately held companies.
Our hotel owners gain from the benefit of our size, but not at the expense of responsiveness and individualized attention. Because of our size, we are able to create major economies in purchasing, marketing and operations. Because of our commitment to service, we deliver all of these services with a small-company responsiveness that allows our properties to thrive in any marketplace. These factors provide our more than 25,000 associates worldwide extensive personal growth opportunities, which assists us in attracting and retaining the best talent in the industry.
Interstate's proven systems allow our management teams to produce measurable results in guest satisfaction, revenue performance, cost management and profitability. It is the depth of our management team's experience that allow Interstate to continually improve profit margins through innovation.
While hotel management remains our core business, Interstate has embarked on a strategic growth plan that complements and supplements hotel management services with real estate ownership through joint ventures and wholly-owned hotels.
With over 45 years of experience managing hotels, resorts, conference centers and condominium hotels, Interstate is a proven choice among hotel operators. It is the unique ability to combine our extensive resources and unparalleled depth with responsiveness and agility that allow our hotels to succeed in any marketplace.
Company Mission & Vision
Our mission is to be the leading, independent multi-national hotel operator by:
- Creating a rewarding work experience for all of our associates;
- Providing exceptional guest service;
- Generating superior returns for our owners and co-investors.
The company's core values are a key to our growth, as well as the cornerstone of our success as a company and for our more than 25,000 associates.
- Act with integrity
- Be a team player
- Embrace others' differences with respect
- Deliver excellence
- Promote innovation
- Communicate openly and often
- Give back to our communities